The lake was beautiful and the surroundings were pleasant, but unfortunately, the room was disappointing. It felt old and did not seem well-maintained. The air conditioning wasn’t cold enough, the shower pressure was weak, and the hot water wasn’t working. Additionally, the kettle was rusty and clearly very old. Overall, the room needs significant improvements
Carmel Winfield
夫妻/情侶出遊
標準房
入住於2025年08月
2.5
評價於:2025年08月28日
We were not welcomed on arrival & our reservation could not be found even though we had already paid in full, on booking.
We were shown to a very ordinary room where the air conditioning did not work properly & which the person setting it up knew. The furniture in the room was weird - including an old massage table?!
The pool was lovely but full of children & others who were not staying at the property & seemed to regard it as their own,making us feel very uncomfortable.
We were not acknowledged or thanked when we left & felt we had been an unwelcome burden rather than guests.
The worst property we stayed at & have paid far less for a much better & happier experience.
Do not recommend.
It was pleasent...good for all ages of kids.
Would stay again.
訪客用戶
好友出遊
標準房
入住於2025年11月
2.7
評價於:2025年12月11日
This place has gone downhill since I stayed here in 2018 and the price is too high for what they offer. The decorations, bathroom door, and flooring looked very cheap (ex. plastic "floorboards" that were peeling up and made noise when I walked on them, bathroom door was plastic and had trouble latching, laminated paper with WiFi instructions looked dirty and creased). They never cleaned my room in 4 nights and seemed reluctant to help when my friend's air conditioner remote was broken (I think they knew it was broken when we checked in - I didn't tell them it was the remote from her room, but they could tell). It took them 15 minutes to check us out, partly because the staff member at the desk couldn't tell us if our credit card had been charged yet or not when we booked online. Cambodians were filming a movie one day by the stairs to my room and I felt awkward interrupting them to go into my own room. Dirty dishes were left out on tables one morning from the night before. I never got the Wifi to work, which was stressful because I went there with work I needed to do. It's still a decent pool and a lovely green setting, and my friend liked her food - I used to enjoy day 訂房網站s there when I lived in the area. Right after staying here, I moved 15 minutes away to Sarina Boutique, which was $15 less per night, included a nice breakfast, cleaned my room daily, and had very professional staff. Much better!
CL277
其他 標準房
入住於2025年07月
2.7
評價於:2025年07月08日
The lake was beautiful and the surroundings were pleasant, but unfortunately, the room was disappointing. It felt old and did not seem well-maintained. The air conditioning wasn’t cold enough, the shower pressure was weak, and the hot water wasn’t working. Additionally, the kettle was rusty and clearly very old. Overall, the room needs significant improvements
Carmel Winfield
夫妻/情侶出遊 標準房
入住於2025年08月
2.5
評價於:2025年08月28日
We were not welcomed on arrival & our reservation could not be found even though we had already paid in full, on booking.
We were shown to a very ordinary room where the air conditioning did not work properly & which the person setting it up knew. The furniture in the room was weird - including an old massage table?!
The pool was lovely but full of children & others who were not staying at the property & seemed to regard it as their own,making us feel very uncomfortable.
We were not acknowledged or thanked when we left & felt we had been an unwelcome burden rather than guests.
The worst property we stayed at & have paid far less for a much better & happier experience.
Do not recommend.
It was pleasent...good for all ages of kids.
Would stay again.
訪客用戶
好友出遊 標準房
入住於2025年11月
2.7
評價於:2025年12月11日
This place has gone downhill since I stayed here in 2018 and the price is too high for what they offer. The decorations, bathroom door, and flooring looked very cheap (ex. plastic "floorboards" that were peeling up and made noise when I walked on them, bathroom door was plastic and had trouble latching, laminated paper with WiFi instructions looked dirty and creased). They never cleaned my room in 4 nights and seemed reluctant to help when my friend's air conditioner remote was broken (I think they knew it was broken when we checked in - I didn't tell them it was the remote from her room, but they could tell). It took them 15 minutes to check us out, partly because the staff member at the desk couldn't tell us if our credit card had been charged yet or not when we booked online. Cambodians were filming a movie one day by the stairs to my room and I felt awkward interrupting them to go into my own room. Dirty dishes were left out on tables one morning from the night before. I never got the Wifi to work, which was stressful because I went there with work I needed to do. It's still a decent pool and a lovely green setting, and my friend liked her food - I used to enjoy day 訂房網站s there when I lived in the area. Right after staying here, I moved 15 minutes away to Sarina Boutique, which was $15 less per night, included a nice breakfast, cleaned my room daily, and had very professional staff. Much better!
CL277
其他
標準房
入住於2025年07月
Carmel Winfield
夫妻/情侶出遊
標準房
入住於2025年08月
訪客用戶
商務出差
豪華雙人房(帶陽台)
入住於2025年01月
LIU ZHEN
家庭出遊
標準房
入住於2023年04月
Mr. Brown土豆老師
家庭出遊
標準房
入住於2023年12月
訪客用戶
好友出遊
標準房
入住於2025年11月
CL277
其他 標準房
入住於2025年07月
Carmel Winfield
夫妻/情侶出遊 標準房
入住於2025年08月
訪客用戶
商務出差 豪華雙人房(帶陽台)
入住於2025年01月
LIU ZHEN
家庭出遊 標準房
入住於2023年04月
Mr. Brown土豆老師
家庭出遊 標準房
入住於2023年12月
訪客用戶
好友出遊 標準房
入住於2025年11月